Valet Ramp Supervisor - Day & Evening Shift

AAA Parking; Golden Oak (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

AAA Parking is seeking a Ramp Supervisor to oversee the daily valet operations and act as Manager-on-Duty when the Operations Manager is unavailable. The role includes supervising the valet team, ensuring safety, and maintaining adherence to company policies and procedures at all times.

You will greet guests, assist with vehicle handling, monitor traffic flow, and supervise shift closing activities. A strong emphasis on teamwork, communication, and professional service is required.

Qualifications

• High school diploma or GED; six months related experience or training.
• Ability to lift up to 50 pounds and perform physical tasks.
• Valid driver's license if required.
• Excellent communication and customer service skills.

Responsibilities

• Greet guests courteously and ensure timely service.
• Assist customers in and out of vehicles.
• Drive, park, and retrieve vehicles safely and professionally.
• Assist with training and coaching valet team.
• Ensure daily staffing needs are covered.
• Maintain SOP compliance and safety of vehicles and keys.
• Responsible for driveway and traffic flow.
• Complete shift closing paperwork.
• Read, analyze, and interpret safety rules and manuals.
• Write reports and communicate with guests and employees.

Skills

Customer service

Team coaching

Safety compliance

Report writing

Communication

Education

High school diploma or GED

Job description

AAA Parking is seeking a Ramp Supervisor to oversee the daily valet operations and act as Manager-on-Duty when the Operations Manager is unavailable. The role includes supervising the valet team, ensuring safety, and maintaining adherence to company policies and procedures at all times.

You will greet guests, assist with vehicle handling, monitor traffic flow, and supervise shift closing activities. A strong emphasis on teamwork, communication, and professional service is required.