Valet Front Door Leader - Guest Experience & Traffic Flow

AAA Parking; Atlanta (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

AAA Parking is seeking a Valet Front Door Supervisor to oversee daily hotel valet operations, greet guests with professionalism, and ensure efficient service at the front entrance. You will lead a team of attendants, manage traffic flow, and enforce policies while acting as Manager-on-Duty when the Operations Manager is off.

The role emphasizes safety, timely vehicle retrieval, and exceptional guest experience in a fast-paced environment; flexibility to work varied shifts is required.

Qualifications

• Must pass a pre-employment background check and drug test.
• High school diploma or GED required.
• Valid driver’s license with clean driving record.
• Ability to read, analyze and interpret safety rules and manuals.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Greet guests courteously and ensure timely service.
• Assist guests in and out of vehicles and drive, park, and retrieve cars safely.
• Supervise valet attendants and monitor appearance and performance.
• Enforce SOPs and safety procedures for vehicles and keys.
• Provide training and coaching to the valet team as needed.

Skills

Customer service

Communication

Team supervision

Training/coaching

Traffic management

Education

High school diploma or GED

Job description

AAA Parking is seeking a Valet Front Door Supervisor to oversee daily hotel valet operations, greet guests with professionalism, and ensure efficient service at the front entrance. You will lead a team of attendants, manage traffic flow, and enforce policies while acting as Manager-on-Duty when the Operations Manager is off.

The role emphasizes safety, timely vehicle retrieval, and exceptional guest experience in a fast-paced environment; flexibility to work varied shifts is required.