Valet Operations Lead

AAA Parking; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

AAA Parking is seeking a Ramp Supervisor to oversee daily valet operations and act as Manager-on-Duty when the Operations Manager is away. You will guide a valet team, ensure safe vehicle handling, and monitor daily staffing and performance.

The role requires a high school diploma or GED, at least six months of related experience, and a valid driver’s license with MVR screening if required. You will be responsible for safety, accuracy, and guest satisfaction in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Minimum six months related experience or training, or equivalent combination of education and experience.
• Must be 18 years of age and have a valid driver’s license; MVR screening may apply.

Responsibilities

• Greet guests courteously and ensure timely service.
• Assist customers in and out of vehicles and drive, park, and retrieve vehicles safely.
• Train and coach valet team; monitor staffing and performance.
• Maintain compliance with SOPs and ensure safety of vehicles and keys.
• Manage driveway and traffic flow; prepare shift closing paperwork.
• Communicate policies clearly to guests and hospital patients when applicable.

Skills

Guest service

Communication

Safety procedures

Vehicle operation

Team coaching

Education

High School Diploma or GED

Job description

AAA Parking is seeking a Ramp Supervisor to oversee daily valet operations and act as Manager-on-Duty when the Operations Manager is away. You will guide a valet team, ensure safe vehicle handling, and monitor daily staffing and performance.

The role requires a high school diploma or GED, at least six months of related experience, and a valid driver’s license with MVR screening if required. You will be responsible for safety, accuracy, and guest satisfaction in a fast-paced environment.