Valet Ramp Lead - Service & Safety Champion

Evolution Parking and Guest Services; Los Angeles (CA); On-site; USD 46,000 - 68,000; Full time

Job summary

Evolution Parking and Guest Services is seeking a Valet Ramp Captain to ensure safe, efficient parking of guest vehicles while delivering exceptional service. You will lead valet staff, uphold service standards, and support the Guest Service Manager to meet client expectations.

The role requires supervision of team members, strong communication, and a proactive approach to problem resolution in a fast-paced environment.

Qualifications

• Associate's Degree, High School Diploma, or GED required, or relevant working experience.
• Understanding of general business practices including accounting, human resources, and customer service.

Responsibilities

• Lead valet staff and ensure safety and efficiency of parking operations.
• Establish positive guest relationships and deliver outstanding customer service.
• Monitor traffic flow in the valet area and resolve issues.

Skills

Customer service

Leadership

Communication

Attention to detail

Teamwork

Technology proficiency

Education

Associate's Degree or higher

High School Diploma or GED

Tools

ADP HRIS

Job description

Evolution Parking and Guest Services is seeking a Valet Ramp Captain to ensure safe, efficient parking of guest vehicles while delivering exceptional service. You will lead valet staff, uphold service standards, and support the Guest Service Manager to meet client expectations.

The role requires supervision of team members, strong communication, and a proactive approach to problem resolution in a fast-paced environment.