Valet Ramp Lead: Guest Experience & Operations

Evolution Parking & Guest Services; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Evolution Parking & Guest Services in Dallas, TX, seeks a Valet Ramp Captain to lead valet operations, ensure safety and efficiency, and deliver outstanding guest service at hotel properties across our network.

The role requires 2+ years in a management position, experience with HRIS platforms such as ADP, a valid US driver’s license, and an Associate’s Degree or higher. You will supervise staff, mentor teammates, and uphold company standards.

Qualifications

• 2+ years in a management position.
• Experience with HRIS platforms, such as ADP.
• Experience in valet parking.
• Valid US Driver's License.
• Knowledge of general business practices including accounting and customer service.

Responsibilities

• Provide leadership to valet staff and supervise operations.
• Greet guests professionally and maintain high service standards.
• Monitor traffic flow and oversee ramp operations.
• Resolve issues when Guest Service Manager is unavailable.
• Uphold company policies and safety procedures.

Skills

Leadership

Customer service

Communication

Team collaboration

Attention to detail

Multitasking

Education

Associate's Degree / High School Diploma / GED

Tools

ADP HRIS

Job description

Evolution Parking & Guest Services in Dallas, TX, seeks a Valet Ramp Captain to lead valet operations, ensure safety and efficiency, and deliver outstanding guest service at hotel properties across our network.

The role requires 2+ years in a management position, experience with HRIS platforms such as ADP, a valid US driver’s license, and an Associate’s Degree or higher. You will supervise staff, mentor teammates, and uphold company standards.