Valet Ramp Lead — Guest Experience & Operations

Evolution Parking and Guest Services; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Evolution Parking and Guest Services is seeking a Valet Ramp Captain in Austin, Texas. This key role involves ensuring the safe and efficient parking of guest vehicles while delivering outstanding customer service. You will lead other valet staff, maintain traffic flow, and supervise operations, embodying professionalism at all times.

Candidates should have 2+ years in management, strong customer service skills, and a valid US Driver's License. Opportunities for advancement are available.

Qualifications

• 2+ years in a management position.
• Valid US Driver's License.
• Experience in valet parking.
• Experience with Customer Service.

Responsibilities

• Ensure valet attendants provide the highest level of customer service.
• Supervise valet operations and resolve issues.
• Monitor and maintain efficient traffic flow.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Ability to collaborate effectively and work as part of a team

Education

Associate's Degree or High School Diploma or GED

Tools

HRIS platforms (e.g., ADP)

Job description

Evolution Parking and Guest Services is seeking a Valet Ramp Captain in Austin, Texas. This key role involves ensuring the safe and efficient parking of guest vehicles while delivering outstanding customer service. You will lead other valet staff, maintain traffic flow, and supervise operations, embodying professionalism at all times.

Candidates should have 2+ years in management, strong customer service skills, and a valid US Driver's License. Opportunities for advancement are available.