Valet Ramp Captain - Lead Guest Service & Operations

Evolution Parking & Guest Services, LLC; Dallas (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Evolution Parking & Guest Services in Dallas seeks a Valet Ramp Captain to ensure the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds expectations. You will lead valet staff and provide support to the Guest Service Manager.

Responsibilities include greeting guests professionally, maintaining smooth traffic flow, supervising operations, and upholding company standards and safety procedures.

Qualifications

• 2+ years in a management position
• Experience with HRIS platforms, such as ADP
• Experience with customer service
• Valid US Driver's License

Responsibilities

• Establish positive guest relationships and deliver consistent service to guests, coworkers, and clients.
• Greet guests professionally on arrival and departure.
• Lead valet staff and monitor traffic flow to ensure efficiency.
• Supervise valet operations and resolve issues when Guest Service Manager is absent.
• Adhere to company policies, safety procedures, and appearance standards.

Skills

Customer service

Client relationships

Oral communication

Written communication

Tech proficiency

Detail-oriented

Team collaboration

Multitasking

Education

Associate's Degree

High School Diploma

GED

Tools

ADP HRIS

Job description

Evolution Parking & Guest Services in Dallas seeks a Valet Ramp Captain to ensure the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds expectations. You will lead valet staff and provide support to the Guest Service Manager.

Responsibilities include greeting guests professionally, maintaining smooth traffic flow, supervising operations, and upholding company standards and safety procedures.