Valet Ramp Captain: Leader in Guest Service & Parking

Evolution Parking & Guest Services, LLC; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Evolution Parking & Guest Services, LLC is seeking a Valet Ramp Captain in Austin, Texas. This role focuses on ensuring safety and efficiency in parking and retrieving guest vehicles while providing exceptional customer service. The captain will lead valet attendants and be responsible for overall valet operations.

Candidates must have relevant experience, including a valid US Driver's License and a minimum of 2 years in management. Strong customer service and relationship skills are essential for success in this role.

Qualifications

• Must have relevant working experience in customer service.
• Experience in valet parking required.
• Valid US Driver's License is mandatory.

Responsibilities

• Ensure safety and efficiency in parking guest vehicles.
• Establish positive guest relationships through customer service.
• Supervise valet operations in the absence of the Guest Service Manager.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Ability to collaborate effectively

Exceptional attention to detail

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms (e.g., ADP)

Job description

Evolution Parking & Guest Services, LLC is seeking a Valet Ramp Captain in Austin, Texas. This role focuses on ensuring safety and efficiency in parking and retrieving guest vehicles while providing exceptional customer service. The captain will lead valet attendants and be responsible for overall valet operations.

Candidates must have relevant experience, including a valid US Driver's License and a minimum of 2 years in management. Strong customer service and relationship skills are essential for success in this role.