Valet Ramp Captain — Guest Experience Leader

Evolution Parking & Guest Services; Denver (CO); On-site; USD 60,000 - 70,000; Full time

Job summary

Evolution Parking & Guest Services is seeking a Valet Ramp Captain in Denver, CO. You will lead valet staff, ensure guest safety and service, and supervise operations in the Guest Service Manager's absence.

Responsibilities include greeting guests, monitoring traffic flow, maintaining appearance and attendance standards, and complying with policies. Minimum requirements: 2+ years in management, valet experience, and HRIS/ADP familiarity.

Qualifications

• Experience in valet parking.
• 2+ years in a management position.
• Experience with HRIS platforms, such as ADP.
• Experience with Customer Service.

Responsibilities

• Lead valet staff and ensure safety and guest service.
• Greet guests professionally and manage valet flow.
• Supervise operations and resolve issues in the absence of the Guest Service Manager.
• Maintain appearance, attendance, and uniform standards.
• Monitor traffic flow and optimize staging area efficiency.
• Participate in development programs and follow policies.

Skills

Customer service

Communication

Technology proficiency

Organizational skills

Teamwork

Attention to detail

Multitasking

Education

Associate's Degree

High School Diploma

GED

Job description

Evolution Parking & Guest Services is seeking a Valet Ramp Captain in Denver, CO. You will lead valet staff, ensure guest safety and service, and supervise operations in the Guest Service Manager's absence.

Responsibilities include greeting guests, monitoring traffic flow, maintaining appearance and attendance standards, and complying with policies. Minimum requirements: 2+ years in management, valet experience, and HRIS/ADP familiarity.