Valet Operations Lead & Guest Service Coach

Parking Management Company; Napa (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health Benefits

Tuition assistance

Bonus opportunities

Paid time off

Job summary

Parking Management Company seeks a Valet Supervisor / Guest Service Coordinator to oversee valet operations, ensuring exceptional guest service in Napa, CA. The role involves managing vehicle flow, addressing guest inquiries, and leading the valet team while maintaining high service standards.

Candidates should have a high school diploma, supervisory experience, and a valid driver's license. PMC offers competitive pay, including hourly rates plus tips and benefits such as medical insurance and education assistance.

Qualifications

• 1 year of prior customer service experience preferred.
• Must possess a valid driver's license and reliable transportation.
• Experience in supervisory roles is preferred.

Responsibilities

• Ensure efficient vehicle flow and exceptional guest service.
• Assist in managing valet operations and staff performance.
• Address guest issues with professionalism and promptness.

Skills

Customer service

Team management

Problem-solving

Communication

Dependability

Education

High school diploma or GED

Tools

Valet management systems

Job description

Parking Management Company seeks a Valet Supervisor / Guest Service Coordinator to oversee valet operations, ensuring exceptional guest service in Napa, CA. The role involves managing vehicle flow, addressing guest inquiries, and leading the valet team while maintaining high service standards.

Candidates should have a high school diploma, supervisory experience, and a valid driver's license. PMC offers competitive pay, including hourly rates plus tips and benefits such as medical insurance and education assistance.