Lead Valet Supervisor — Luxury Hotels

Parking Management Company; San Francisco (CA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Paid training

Leadership-development opportunities

Tuition assistance through Bellevue Un

Nationwide employee discounts

Job summary

Parking Management Company (PMC) is hiring a dependable, service-focused Valet Parking Supervisor to lead daily valet operations at luxury hotels in San Francisco. You will coordinate vehicle flow, guide attendants, assist guests, and support the Account Manager in maintaining a safe, organized, and professional operation.

This role requires strong leadership, excellent customer-service skills, and the ability to thrive in a fast-paced hospitality environment.

Qualifications

• Valid driver’s license required.
• Experience supervising valet or hospitality teams is preferred.
• Ability to safely operate automatic- and manual-transmission vehicles.
• Strong leadership and customer-service skills are essential.

Responsibilities

• Supervise daily valet operations and team performance.
• Coordinate vehicle flow, key organization, and vehicle-staging areas.
• Assign responsibilities and provide clear direction to valet attendants.
• Lead pre-shift meetings and communicate operational updates.
• Monitor attendance, breaks, schedules, uniforms, and grooming standards.
• Coach team members and promote teamwork, accountability, safety, and professional service.
• Greet guests and resolve questions, concerns, or service issues.
• Monitor safe driving, vehicle handling, and key-control procedures.
• Complete incident reports and document vehicle-related concerns promptly.
• Set up valet equipment and keep supplies stocked and organized.
• Assist with reviewing time punches, gratuity records, payroll information, and vehicle counts.
• Communicate staffing, safety, guest-service, and operational concerns to management.

Skills

Valid driver’s license

Clean driving record

Auto/Manual transmission

Supervisory experience

Customer service

Education

High School Diploma or GED

Job description

Parking Management Company (PMC) is hiring a dependable, service-focused Valet Parking Supervisor to lead daily valet operations at luxury hotels in San Francisco. You will coordinate vehicle flow, guide attendants, assist guests, and support the Account Manager in maintaining a safe, organized, and professional operation.

This role requires strong leadership, excellent customer-service skills, and the ability to thrive in a fast-paced hospitality environment.