Valet Operations Lead – Guest Experience

Grand Sierra Resort; Reno (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Grand Sierra Resort in Reno, NV seeks a Valet Supervisor to oversee Porte and Valet operations, ensuring exceptional guest service and minimized wait times.

The role involves coordinating shifts, training staff, and guiding drivers to maintain smooth access and safety across drive lanes.

Candidates should have 1–2 years valet experience, a valid driver's license, and the ability to work flexible shifts including evenings.

Qualifications

• Minimum 1–2 years' valet experience.
• Ability to stand/walk for long periods and lift up to 75 lbs.
• Valid driver's license with clean driving record.
• Must be at least 21 years of age.

Responsibilities

• Oversee Porte and Valet operations to ensure quick guest service.
• Assist with scheduling, training, and coverage.
• Direct staff to optimize flow and minimize wait times.
• Maintain CVPS car tracking and report incidents.
• Provide guests with information about facilities and events.

Skills

Valet operations

Guest service

Team supervision

Scheduling

Traffic management

Incident reporting

Safety awareness

Job description

Grand Sierra Resort in Reno, NV seeks a Valet Supervisor to oversee Porte and Valet operations, ensuring exceptional guest service and minimized wait times.

The role involves coordinating shifts, training staff, and guiding drivers to maintain smooth access and safety across drive lanes.

Candidates should have 1–2 years valet experience, a valid driver's license, and the ability to work flexible shifts including evenings.