Valet Operations & Guest Experience Leader

Parking Management Company; Memphis (TN); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Supplemental insurance

Bonus opportunities

Leadership development program

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Descrizione del lavoro

Parking Management Company is seeking a Valet Account Manager to oversee daily valet operations at assigned locations in Memphis, TN. You will ensure exceptional guest service, manage staff, and maintain strong client relationships while monitoring revenue and payroll to stay within budget.

The role emphasizes staff development, operational excellence, and proactive communication with management. The position is full-time, on site, with bonus opportunities and comprehensive benefits.

Competenze

• High school diploma or GED required.
• At least three years of supervisory experience in parking, hospitality, or a similar customer service field.
• Experience with payroll and scheduling is preferred.

Mansioni

• Oversee daily valet operations at assigned locations to ensure high service levels.
• Recruit, train, and coach hourly staff to meet safety and service standards.
• Manage client relationships and ensure contractual obligations are met.
• Monitor revenue and payroll, identifying trends and cost controls.
• Provide regular reports to management on performance and needs.

Conoscenze

Hospitality

Customer service

Communication

Client management

Leadership

Payroll

Reporting

Formazione

High school diploma or GED

Descrizione del lavoro

Parking Management Company is seeking a Valet Account Manager to oversee daily valet operations at assigned locations in Memphis, TN. You will ensure exceptional guest service, manage staff, and maintain strong client relationships while monitoring revenue and payroll to stay within budget.

The role emphasizes staff development, operational excellence, and proactive communication with management. The position is full-time, on site, with bonus opportunities and comprehensive benefits.