Valet & Guest Services Specialist

FirstService Residential; Oakland Park (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health, dental, vision plans

Paid holidays

401k with company match

Job summary

FirstService Residential is seeking a friendly, customer-service oriented individual for a front-of-house role in Fort Lauderdale, FL. The position involves greeting residents and guests, assisting with baggage, packages, parking, and information inquiries, and ensuring smooth service throughout shifts.

Responsibilities include assisting with arrivals and departures, answering questions about hotel services, maintaining equipment, resolving issues, and following safety procedures.

Qualifications

• High school diploma or equivalent preferred.
• Valid Florida driver's license.
• Excellent written and verbal communication skills.
• Multilingual abilities desirable.
• Strong customer service and interpersonal skills.
• Previous similar experience preferred.

Responsibilities

• Greet residents and guests on arrival and departure.
• Assist with baggage, packages, and parking.
• Answer inquiries about hotel services and local directions.
• Maintain equipment and report maintenance needs.
• Resolve complaints and follow up on issues.
• Follow safety procedures and support other duties as needed.

Skills

Customer service

Communication

Interpersonal skills

Written communication

Multilingual

Hospitality experience

Education

High school diploma or equivalent

Job description

FirstService Residential is seeking a friendly, customer-service oriented individual for a front-of-house role in Fort Lauderdale, FL. The position involves greeting residents and guests, assisting with baggage, packages, parking, and information inquiries, and ensuring smooth service throughout shifts.

Responsibilities include assisting with arrivals and departures, answering questions about hotel services, maintaining equipment, resolving issues, and following safety procedures.