Hotel Valet & Guest Services Associate

FirstService Residential; Plantation (FL); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits package

401k with company match

Descripción de la vacante

FirstService Residential in Fort Lauderdale, FL is seeking a guest services associate to greet residents and guests, assist with baggage and packages, and provide information about local services, dining, and directions.

The role is customer-service driven with a focus on strong communication and interpersonal skills; some multilingual ability is preferred. The schedule includes evenings and weekends with full-time benefits offered.

Formación

• High school diploma or equivalency preferred.
• Valid Florida Driver License
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.
• Previous similar experienced preferred.

Responsabilidades

• Responsible for the needs of arriving and departing residents.
• Greets and assists residents and guests with baggage and package handling.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Maintains equipment in working condition and reports any maintenance issue for repair.
• Resolves and follows-up on all complaints/issues.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Conocimientos

Customer service

Verbal communication

Written communication

Interpersonal skills

Multilingual

Educación

High school diploma

Descripción del empleo

FirstService Residential in Fort Lauderdale, FL is seeking a guest services associate to greet residents and guests, assist with baggage and packages, and provide information about local services, dining, and directions.

The role is customer-service driven with a focus on strong communication and interpersonal skills; some multilingual ability is preferred. The schedule includes evenings and weekends with full-time benefits offered.