Valet & Guest Services Specialist

Towne Park, LLC.; Appleton (WI); On-site; USD 13,000 - 32,000; Part time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park, LLC. is hiring a Guest Service Associate in Appleton, WI. You will greet guests, park and retrieve vehicles, assist with luggage, and provide local information with a focus on safety and hospitality.

The role involves handling guest requests, processing payments, and maintaining a positive, professional demeanor in a fast-paced environment. Previous customer service experience is preferred, with opportunities to grow within Towne Park’s hospitality platform.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license.
• One month related experience or training required; or an equivalent combination of education and experience.
• Knowledge of customer service principles and processes.

Responsibilities

• Greet guests in a friendly and professional manner.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage during arrival and departure.
• Provide information about local amenities and transportation.
• Accurately process tickets, keys, and payments per location procedures.

Skills

Customer service

English communication

Time management

Numerical skills

Parking knowledge

Education

High school diploma or GED

Job description

Towne Park, LLC. is hiring a Guest Service Associate in Appleton, WI. You will greet guests, park and retrieve vehicles, assist with luggage, and provide local information with a focus on safety and hospitality.

The role involves handling guest requests, processing payments, and maintaining a positive, professional demeanor in a fast-paced environment. Previous customer service experience is preferred, with opportunities to grow within Towne Park’s hospitality platform.