Valet & Guest Concierge Attendant

Towne Park LLC

Chillicothe (OH)

On-site

USD 18,000 - 23,000

Full time

3 days ago
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Benefits offered by this job

Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Telemedicine
401k

Job summary

Towne Park LLC is seeking a Guest Service Associate to provide exceptional hospitality services, park and retrieve vehicles, assist with luggage, and support guests at arrival and departure. The role emphasizes friendly service, safety, and efficient operations within a parking and hospitality environment.

The position offers AM/PM shifts with part-time or full-time hours, benefits eligibility for some classifications, and a focus on delivering positive guest experiences across Towne’s

Qualifications

  • Education: High school diploma or GED is required.
  • Licensure: Must hold a valid driver’s license for the state or within a commutable distance.
  • Experience: One month related experience or training, or equivalent education/experience.
  • Knowledge: Knowledge of customer service principles and processes.
  • Skills: Ability to read and write standard English.
  • Skills: Ability to read and comprehend simple instructions, short correspondence and memos.
  • Skills: Ability to write simple correspondence.
  • Skills: Ability to present information effectively in one-on-one or small groups.
  • Skills: Basic arithmetic using dollars and time formats.
  • Skills: Understand 24-hour and military time systems.
  • Skills: Understand parking rates and time-based charges.
  • Skills: Manual transmission driving is desirable; parallel parking.

Responsibilities

  • Maintain a pleasant, friendly, and professional demeanor with guests and coworkers.
  • Greet guests within five feet and use courteous salutations.
  • Assist with bell services, luggage handling, and door operations.
  • Assist guests with directions, taxis, reservations, and facility information.
  • Explain parking rates and retrieval procedures; manage keys and ticket information.
  • Ensure accurate cash handling and revenue collection when needed.

Skills

Customer service
English proficiency
Reading and writing English
Cash handling

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Associate to provide exceptional hospitality services, park and retrieve vehicles, assist with luggage, and support guests at arrival and departure. The role emphasizes friendly service, safety, and efficient operations within a parking and hospitality environment.

The position offers AM/PM shifts with part-time or full-time hours, benefits eligibility for some classifications, and a focus on delivering positive guest experiences across Towne’s

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