Valet & Guest Services Associate – Parking & Luggage

Towne Park LLC; Madison (WI); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

401k retirement savings plan

Accident Insurance

Critical illness insurance

Telemedicine benefits

Job summary

Towne Park LLC in Madison, Wisconsin, is looking for a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will help with luggage, park and retrieve vehicles, and maintain a safe, friendly environment for guests and team members.

The role requires a professional demeanor, the ability to greet guests by name, provide information about local attractions, and operate with correct tickets, keys and payments.

Qualifications

• Education: High school diploma or GED.
• Knowledge: Principles of customer service.
• Skills: Ability to read and write standard English.

Responsibilities

• Maintain a pleasant, friendly and professional demeanor with guests, co-workers, and clients.
• Greet guests by last name during interactions and display properTowne Park etiquette.
• Park and retrieve vehicles safely and efficiently; assist with luggage as needed.
• Provide guests with directions, taxis, reservations and information about local amenities.
• Manage tickets, keys, and revenue for the valet system and process payments.

Skills

Customer service

Professional demeanor

English literacy

Education

High school diploma or GED

Job description

Towne Park LLC in Madison, Wisconsin, is looking for a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will help with luggage, park and retrieve vehicles, and maintain a safe, friendly environment for guests and team members.

The role requires a professional demeanor, the ability to greet guests by name, provide information about local attractions, and operate with correct tickets, keys and payments.