Valet Concierge: Guest Services & Parking

Towne Park LLC; Janesville (WI); On-site; USD 16,531 - 31,684; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park LLC in Wisconsin (Janesville) is seeking a Guest Service Associate to deliver exceptional hospitality to guests, assist with parking and valet services, and help with luggage during arrival and departure. The role emphasizes a friendly, professional demeanor and adherence to procedures.

The position offers benefits such as accident insurance, critical illness insurance, hospital indemnity, telemedicine, and a 401k plan. Training is provided; schedule is 9am-5pm.

Qualifications

• Education: High school diploma or GED required.
• Must hold a valid driver’s license (state-specific).
• Experience in customer service or hospitality is preferred.

Responsibilities

• Greet and assist guests warmly and professionally.
• Park and retrieve vehicles; assist with luggage when needed.
• Explain rates, issue/collect keys and claim checks, and maintain ticket accuracy.
• Provide directions and information about local facilities and attractions.
• Run errands and deliver messages or amenities as requested.

Skills

Customer service

English literacy

Attention to detail

Communication skills

Education

High school diploma or GED

Job description

Towne Park LLC in Wisconsin (Janesville) is seeking a Guest Service Associate to deliver exceptional hospitality to guests, assist with parking and valet services, and help with luggage during arrival and departure. The role emphasizes a friendly, professional demeanor and adherence to procedures.

The position offers benefits such as accident insurance, critical illness insurance, hospital indemnity, telemedicine, and a 401k plan. Training is provided; schedule is 9am-5pm.