Valet & Guest Services: Parking, Luggage & Tips

Towne Park; San Jose (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart, parking and retrieving vehicles and assisting with luggage. You will provide directions and local information in a friendly, safe manner at our location.

The role requires strong English communication skills, a positive attitude, and a flexible schedule including weekends. Training is provided; benefits vary by location.

Qualifications

• High school diploma or GED is required.
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work.
• One month related experience and/or training is required; or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English language.

Responsibilities

• Maintain pleasant, friendly and professional demeanor with guests and coworkers.
• Greet guests within five feet using professional and friendly manners.
• Park and retrieve vehicles safely and assist guests with luggage.
• Explain parking rates and retrieval procedures to guests on arrival.
• Issue claim checks and manage ticket information accurately for vehicles.

Skills

Customer service

English literacy

Time management

Cash handling

Parking operations

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart, parking and retrieving vehicles and assisting with luggage. You will provide directions and local information in a friendly, safe manner at our location.

The role requires strong English communication skills, a positive attitude, and a flexible schedule including weekends. Training is provided; benefits vary by location.