Valet Guest Service Associate: Park, Luggage Help

Towne Park, LLC.; St. Augustine South (FL); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

401k retirement plan

Accident insurance

Telemedicine benefits

Job summary

Towne Park, LLC. is seeking a Guest Service Associate to deliver exceptional hospitality while parking and retrieving guest vehicles, assisting with luggage, and providing local information. You will greet guests, explain rates, manage tickets, and ensure secure handling of belongings in a fast-paced environment.

The role emphasizes friendly service, accuracy in payments and records, and collaboration with the team to create a seamless arrival and departure experience for guests.

Qualifications

• Knowledge of customer service principles and practices.
• Ability to communicate clearly with guests and team members.
• Basic math for processing payments and making change.
• Awareness of safety and security procedures.

Responsibilities

• Greet guests warmly and respond to inquiries with a friendly, professional demeanor.
• Park and retrieve vehicles safely; assist guests with luggage when needed.
• Provide directions, taxis, reservations, and local area information.
• Explain parking rates and retrieval procedures; handle payments and tickets accurately.
• Maintain accurate vehicle and ticket records in the valet system.

Skills

Customer service

English proficiency

Time management

Cash handling

Parking knowledge

Education

High school diploma or GED

Job description

Towne Park, LLC. is seeking a Guest Service Associate to deliver exceptional hospitality while parking and retrieving guest vehicles, assisting with luggage, and providing local information. You will greet guests, explain rates, manage tickets, and ensure secure handling of belongings in a fast-paced environment.

The role emphasizes friendly service, accuracy in payments and records, and collaboration with the team to create a seamless arrival and departure experience for guests.