Valet & Guest Services Concierge

townepark; Cincinnati (OH); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is hiring a Guest Service Associate in Cincinnati, OH to provide exceptional hospitality services during arrival and departure. You will assist guests with parking, luggage handling, and general inquiries in a fast-paced environment.

The role requires friendly, attentive service, ability to read schedules, and basic math for ticketing and revenue. Shifts may include AM/PM times and the position offers benefits per company policy.

Qualifications

• Knowledge of customer service principles and processes.
• Ability to read and write standard English.
• Ability to read and comprehend simple instructions, short correspondence and memos.

Responsibilities

• Greet guests and maintain a friendly, professional demeanor.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with luggage and bell services as needed.
• Provide directions and information about local area and facility amenities.
• Explain parking rates and contribute to ticket and revenue processing.

Skills

Reading & writing English

Numeracy

Customer service

Presentation skills

Time formatting

Cash handling

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate in Cincinnati, OH to provide exceptional hospitality services during arrival and departure. You will assist guests with parking, luggage handling, and general inquiries in a fast-paced environment.

The role requires friendly, attentive service, ability to read schedules, and basic math for ticketing and revenue. Shifts may include AM/PM times and the position offers benefits per company policy.