Valet & Guest Services Associate

Towne Park; Buffalo (NY); On-site; USD 45,847,000 - 47,279,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality by greeting guests, parking and retrieving vehicles safely, and assisting with luggage during arrival and departure.

You will operate the valet system, handle ticketing and revenue, answer guest questions, and provide local information with a friendly, professional demeanor. Open availability with flexible shifts; benefits include insurance options and a 401k plan.

Qualifications

• High school diploma or GED required.
• Must have valid driver’s license and be within commutable distance where applicable.
• 1 month related experience or training is preferred.
• Solid customer service knowledge and communication skills.

Responsibilities

• Provide friendly, efficient guest service and valet assistance.
• Park and retrieve vehicles safely and promptly.
• Assist guests with luggage and bell services as needed.
• Provide directions and information on local attractions.
• Process tickets, handle revenue in the valet system.
• Maintain professional demeanor with guests and coworkers.

Skills

Customer service

English literacy

Mathematical basics

Time management

Guest relations

Communication

Parking assistance

Luggage handling

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality by greeting guests, parking and retrieving vehicles safely, and assisting with luggage during arrival and departure.

You will operate the valet system, handle ticketing and revenue, answer guest questions, and provide local information with a friendly, professional demeanor. Open availability with flexible shifts; benefits include insurance options and a 401k plan.