Valet & Guest Services Associate

Towne; Philadelphia (Philadelphia County); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne is seeking a Guest Service Associate to deliver hospitality-driven parking and valet services, assisting guests with luggage and vehicle retrieval, in a fast-paced environment.

The role emphasizes friendly demeanor, safety, punctuality, and professional communication; weekend availability is required, and benefits include accident and critical illness insurance, a 401(k), and telemedicine.

Qualifications

• Knowledge of customer service principles and processes.
• Ability to read and write standard English clearly.
• Basic math to handle payments and rates.
• Ability to interact professionally with guests and team.

Responsibilities

• Maintain a pleasant, friendly and professional demeanor with guests, co-workers, and clients.
• Parks and retrieves vehicles safely and assists guests with luggage as needed.
• Explain parking rates and retrieval procedures to guests on arrival.
• Provide directions and information about local attractions and amenities.

Skills

Reading and writing English

Customer service

Communication

Numerical basics

Education

High school diploma or GED

Job description

Towne is seeking a Guest Service Associate to deliver hospitality-driven parking and valet services, assisting guests with luggage and vehicle retrieval, in a fast-paced environment.

The role emphasizes friendly demeanor, safety, punctuality, and professional communication; weekend availability is required, and benefits include accident and critical illness insurance, a 401(k), and telemedicine.