Valet & Guest Service Associate | Parking & Luggage

Towne; Richmond (VA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings

Job summary

Towne Park in Richmond is hiring a Guest Service Associate to deliver exceptional hospitality while parking and retrieving vehicles. You will assist guests with luggage and provide directions, answers, and friendly service in a fast-paced environment.

The role emphasizes welcoming guests by last name, maintaining a professional demeanor, handling tickets, and accepting payments. A high school diploma and a valid driver’s license are required, with one month of related experience preferred.

Qualifications

• Education: High school diploma or GED.
• Licensure: Valid driver’s license for state of application.
• Experience: 1 month related experience or training; or equivalent.
• Knowledge: Principles of customer and personal services.

Responsibilities

• Greet guests professionally and by last name when possible.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with luggage and bell services as needed.
• Provide directions, taxis, reservations, and local information.
• Explain parking rates and process tickets and keys accurately.

Skills

English literacy

Basic math

Time awareness

Customer service knowledge

Parallel parking

Manual transmission

Education

High school diploma or GED

Job description

Towne Park in Richmond is hiring a Guest Service Associate to deliver exceptional hospitality while parking and retrieving vehicles. You will assist guests with luggage and provide directions, answers, and friendly service in a fast-paced environment.

The role emphasizes welcoming guests by last name, maintaining a professional demeanor, handling tickets, and accepting payments. A high school diploma and a valid driver’s license are required, with one month of related experience preferred.