Valet Captain: Lead Guest Experience & Team

Ace Parking Inc.; San Antonio, Northern (TX, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k

Vacation/Sick for full-time and part-t

Holiday for full-time and part-time

Job summary

Ace Parking Inc. is seeking a valet captain in Texas to lead a fast-paced, guest-focused team and deliver memorable experiences for our guests. You will coordinate operations, ensure smooth service, and uphold our standards of excellence.

You will foster teamwork, maintain records, and ensure safety and courtesy in every interaction, while upholding our core values of accountability, communication, family, exceptional service, and profitability.

Qualifications

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Ability to remain calm in high-pressure situations.
• Strong problem-solving and decision-making abilities.
• Attention to detail and strong organizational skills.
• Physical ability to move quickly and lift up to 50 lbs.
• Previous valet or customer service experience is a plus.

Responsibilities

• Lead a team of customer service staff while maintaining a positive work environment.
• Delegate parking and retrieval of vehicles; provide breaks as needed; distribute tips per policy.
• Act as liaison between management and customer service teams.
• Maintain accurate records of parked vehicles and secure keys.
• Uphold safety guidelines and company policies at all times.
• Provide friendly, clear information to guests about procedures and fees.

Skills

Communication

Interpersonal skills

Customer service

Leadership

Education

High school diploma or GED

Job description

Ace Parking Inc. is seeking a valet captain in Texas to lead a fast-paced, guest-focused team and deliver memorable experiences for our guests. You will coordinate operations, ensure smooth service, and uphold our standards of excellence.

You will foster teamwork, maintain records, and ensure safety and courtesy in every interaction, while upholding our core values of accountability, communication, family, exceptional service, and profitability.