Valet Captain — Guest Experience & Operations Lead

Coury Hospitality; Amarillo (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Coury Hospitality in Amarillo, TX, seeks a Valet Captain to oversee parking operations and support the Front Office Manager in delivering exceptional guest service. You will guide valet staff, coordinate with security and authorities, and ensure efficient car placement and retrieval while maintaining a welcoming front drive.

This role requires a High School Diploma or GED, 2+ years in valet/parking, and a valid driver’s license; strong communication and Microsoft Office skills are essential.

Qualifications

• High School Diploma or GED required.
• 1–2 years of Valet or Professional Parking experience.
• 2+ years in Valet and/or Parking role.
• Valid Driver’s License.

Responsibilities

• Serve as liaison to parking patrons and clientele.
• Aid and assist security with communications to police and emergency teams.
• Ensure valet curators are signed in and cars are parked/marked correctly.
• Oversee and maintain the front drive and ensure proper rotation of staff.
• Check tools, assets, and equipment are secured, cleaned, and charged.
• Conduct daily key and garage audits and ensure proper ticketing.

Skills

Customer service

Microsoft Office

Communication

Problem solving

Team leadership

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

None

Job description

Coury Hospitality in Amarillo, TX, seeks a Valet Captain to oversee parking operations and support the Front Office Manager in delivering exceptional guest service. You will guide valet staff, coordinate with security and authorities, and ensure efficient car placement and retrieval while maintaining a welcoming front drive.

This role requires a High School Diploma or GED, 2+ years in valet/parking, and a valid driver’s license; strong communication and Microsoft Office skills are essential.