Valet Captain: Lead Guest Experience

Ace Parking Inc.; Addison (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hourly wage plus tips

Flexible Spending Accounts for eligible full-time employees

401k

Vacation and sick leave for full-time and part-time employees

Holiday pay for full-time and part-time employees

Job summary

A leading parking management company in Addison, Texas, is seeking a Valet Captain to provide exceptional customer service and lead a team in a fast-paced environment. This role requires strong communication, problem-solving skills, and the ability to create memorable guest experiences. You will assist in coordinating events, manage customer interactions, and uphold the company's values of accountability and service excellence. The position offers an hourly wage plus tips, along with benefits like 401k and vacation.

Qualifications

• Ability to remain calm in high-pressure situations.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous valet or customer service experience is a plus.

Responsibilities

• Lead a team of customer service staff while maintaining a positive work environment.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide outstanding customer service by promptly assisting guests with their parking needs.

Skills

Excellent communication skills

Problem-solving abilities

Interpersonal skills

Attention to detail

Education

High school diploma or GED

Job description

A leading parking management company in Addison, Texas, is seeking a Valet Captain to provide exceptional customer service and lead a team in a fast-paced environment. This role requires strong communication, problem-solving skills, and the ability to create memorable guest experiences. You will assist in coordinating events, manage customer interactions, and uphold the company's values of accountability and service excellence. The position offers an hourly wage plus tips, along with benefits like 401k and vacation.