Valet Ramp Captain: Guest Service Leader

Evolution Parking & Guest Services, LLC; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading valet service provider in Houston seeks a Valet Ramp Captain to oversee parking operations, ensure customer satisfaction, and lead a team. Ideal candidates should possess strong management skills, a valid US Driver's License, and a background in customer service. This role prioritizes exceptional guest interactions and operational efficiency, fitting for someone with extensive experience in valet services and management.

Qualifications

• Experience in valet parking.
• Valid US Driver's License.
• Minimum 2 years in a management position.
• Experience with customer service.

Responsibilities

• Manage parking operations and ensure efficient traffic flow.
• Deliver exceptional customer service to all guests.
• Provide leadership to valet staff.
• Resolve operational issues in the absence of the Guest Service Manager.
• Maintain cleanliness and organization in the work environment.

Skills

Customer service

Communication skills

Technology proficiency

Organizational skills

Attention to detail

Team collaboration

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms (e.g., ADP)

Job description

A leading valet service provider in Houston seeks a Valet Ramp Captain to oversee parking operations, ensure customer satisfaction, and lead a team. Ideal candidates should possess strong management skills, a valid US Driver's License, and a background in customer service. This role prioritizes exceptional guest interactions and operational efficiency, fitting for someone with extensive experience in valet services and management.