Valet Captain — Guest Experience Leader

Ace Parking; Atlanta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Vacation/Sick leave for full-time and part-time employees

Holiday pay for full-time and part-time employees

Discount programs

Job summary

A leading parking management company in Atlanta is seeking a Valet Captain to lead a customer service team and provide exceptional guest experiences. The role demands excellent communication and problem-solving skills, with responsibilities including parking and retrieving vehicles, maintaining positive customer interactions, and fostering a collaborative team environment. Ideal candidates will have a high school diploma, interpersonal skills, and the ability to manage high-pressure situations. Join our dedicated team that values accountability and exceptional service.

Qualifications

• Ability to remain calm and effective in high-pressure situations.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous valet or customer service experience is a plus.

Responsibilities

• Lead a team of customer service staff while maintaining a positive work environment.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide outstanding customer service by promptly assisting guests with their parking needs.

Skills

Excellent communication skills

Problem-solving abilities

Interpersonal skills

Attention to detail

Education

High school diploma or GED

Job description

A leading parking management company in Atlanta is seeking a Valet Captain to lead a customer service team and provide exceptional guest experiences. The role demands excellent communication and problem-solving skills, with responsibilities including parking and retrieving vehicles, maintaining positive customer interactions, and fostering a collaborative team environment. Ideal candidates will have a high school diploma, interpersonal skills, and the ability to manage high-pressure situations. Join our dedicated team that values accountability and exceptional service.