Valet Supervisor & Guest Experience Lead

Parking Management Company; Dallas (TX); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Health Benefits

401K

Paid time off

Tuition assistance

Job summary

A national leader in parking services is seeking a Valet Supervisor / Guest Service Coordinator in Dallas, Texas. This role focuses on supporting valet operations to ensure an exceptional guest experience by managing efficient vehicle flow and addressing guest inquiries. Candidates with at least one year of supervisory experience and strong communication skills are ideal. Responsibilities also include leading team meetings, ensuring compliance with service standards, and promoting operational excellence. Full-time and part-time positions are available.

Qualifications

• 1+ year of supervisory and customer service/hospitality experience preferred.
• Valid driver's license and reliable transportation required.
• Ability to adapt to changing work environments.

Responsibilities

• Support valet operations by ensuring efficient vehicle flow.
• Address guest questions and resolve service issues effectively.
• Lead daily pre-shift meetings and manage team appearance.

Skills

Customer service skills

Team management

Communication skills

Problem-solving

Organizational skills

Education

High school diploma or GED

Job description

A national leader in parking services is seeking a Valet Supervisor / Guest Service Coordinator in Dallas, Texas. This role focuses on supporting valet operations to ensure an exceptional guest experience by managing efficient vehicle flow and addressing guest inquiries. Candidates with at least one year of supervisory experience and strong communication skills are ideal. Responsibilities also include leading team meetings, ensuring compliance with service standards, and promoting operational excellence. Full-time and part-time positions are available.