Valet & Bell Desk Associate – Guest Services

Crescent Hotels & Resorts; Chicago (IL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Great compensation package

Benefit plan for you and family

401K matching

Discounts with Crescent properties

Job summary

Le Méridien Chicago - Oakbrook Center, operated by Crescent Hotels & Resorts, is seeking Bell Persons/Valet Persons to welcome guests and assist with luggage, directions, and hotel services in Oak Brook, IL.

Responsibilities include greeting guests, maintaining the lobby area, and assisting with front desk tasks. A valid driver’s license, ability to drive a manual, and 6 months of guest-facing experience are required. Growth opportunities and benefits accompany this role.

Qualifications

• At least 6 months of guest/customer facing experience.
• Must have a valid driver’s license with no violations.
• Ability to drive a manual transmission vehicle.

Responsibilities

• Escort guests to rooms and assist with luggage.
• Explain hotel facilities, location, hours of operation, and answer questions.
• Check luggage for day/overnight guests and maintain lobby areas.
• Open doors and greet guests courteously; keep bell stand and baggage area clean.
• Post daily events boards in the lobby and communicate across shifts.
• Deliver messages and assist with front desk duties as needed.

Skills

Guest interaction

Customer service

Face-to-face communication

Job description

Le Méridien Chicago - Oakbrook Center, operated by Crescent Hotels & Resorts, is seeking Bell Persons/Valet Persons to welcome guests and assist with luggage, directions, and hotel services in Oak Brook, IL.

Responsibilities include greeting guests, maintaining the lobby area, and assisting with front desk tasks. A valid driver’s license, ability to drive a manual, and 6 months of guest-facing experience are required. Growth opportunities and benefits accompany this role.