Valet & Bell Person – Guest Service & Driving

Crescent Hotels & Resorts; Oak Brook (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Great compensation package

401K matching

Discounts on Crescent properties

Comprehensive benefits

Job summary

Crescent Hotels & Resorts is seeking Bell Persons/Valet Persons for Le Meridien Chicago - Oakbrook Center in Oak Brook, IL. This role involves helping guests with luggage, guiding them through hotel facilities, and delivering exceptional service in a fast-paced hospitality environment.

Ideal candidates will have at least 6 months of guest-facing experience, a valid driver’s license (manual transmission preferred), and the ability to lift up to 50 lbs.

Qualifications

• Position requires at least 6 months of guest/customer facing experience.
• Valid driver’s license with no violations is required.
• Ability to drive a manual transmission vehicle is required.
• Ability to lift and transport up to 50 lbs.
• Ability to push a bell cart up to 100 pounds.

Responsibilities

• Show guests to rooms and assist with luggage.
• Explain hotel facilities, hours, and answer questions.
• Check luggage for day and overnight guests.
• Maintain the lobby station and be ready to assist.
• Open doors and greet guests courteously.
• Keep bell stand, lobby and baggage area clean.
• Post daily events and entertainment boards in the lobby.
• Maintain open communication across shifts.
• Deliver messages and valet items to guest rooms.
• Perform pickups and drop-offs for guests and inspect vehicles.
• May perform valet duties as needed.
• Assist front desk with key inventory and supplies.
• Adhere to attendance policies and be available to work as required.
• Perform other related duties as assigned.

Skills

Guest interaction

Customer service

Valid driver’s license

Job description

Crescent Hotels & Resorts is seeking Bell Persons/Valet Persons for Le Meridien Chicago - Oakbrook Center in Oak Brook, IL. This role involves helping guests with luggage, guiding them through hotel facilities, and delivering exceptional service in a fast-paced hospitality environment.

Ideal candidates will have at least 6 months of guest-facing experience, a valid driver’s license (manual transmission preferred), and the ability to lift up to 50 lbs.