Bell Person / Van Driver

The Crescent Hotels Group; Oak Brook (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Crescent Hotels & Resorts is seeking Bell Persons/Valet Persons for Le Méridien Chicago – Oakbrook Center in Oak Brook, IL. You will greet guests, assist with luggage, and help guests navigate the property with friendly, efficient service.

Position requires at least 6 months of guest-facing experience and a valid driver’s license. You must be able to drive a manual transmission vehicle and lift up to 50 lbs, with a bell cart up to 100 lbs. Equal opportunity employer and benefits apply.

Qualifications

• At least 6 months of guest/customer facing experience.
• Valid driver’s license with clean record.
• Ability to drive a manual transmission vehicle.
• Ability to lift up to 50 lbs.
• Capability to push a bell cart weighing up to 100 lbs.

Responsibilities

• Show guests to rooms and assist with luggage.
• Explain hotel facilities, locations, hours, and answer questions.
• Check luggage for day and overnight guests.
• Maintain the lobby, bell stand, and baggage area cleanliness.
• Open doors and greet guests in a courteous manner.
• Deliver messages and valet items to guest rooms.
• Perform pickups and drop-offs for guests and inspect vehicles.
• Assist front desk with key inventory and other duties as needed.

Skills

Customer service

Communication

Luggage handling

Driver's license

Lifting 50 lbs

Job description

Description

Offering a calm haven and chic sophistication, Le Méridien Chicago - Oakbrook Center sits next to the eponymous shopping center in Oak Brook, Illinois. From our superb vista point, guests can easily access attractions throughout Chicago, including Drury Lane Theatre, Elmhurst Art Museum and downtown.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are seeking Bell Persons/Valet Persons. We are committed to providing you with:

• Great compensation package


• An exceptional benefit plan for eligible associates & your family members


• 401K matching program for eligible associates


• Discounts with our Crescent managed properties in North America for you & your family members

What will you be doing?

• Show guests to room assisting them with their luggage.


• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.


• Check luggage for hotel guests both for day and overnight.


• Maintain the designated station in the lobby, standing alert to be easily summoned


• Open doors and greet guests in a friendly and courteous manner.


• Maintain the cleanliness of the bell stand, lobby and baggage area. Keep lobby door and windows clean when not busy with guests.


• Post the daily events board and entertainment board in the lobby.


• Maintain an open communication line through all shifts.


• Deliver messages and valet to guest rooms.


• Perform pickups and drop-offs for the guests in a timely and friendly manner and inspect vehicles.


• May perform the duties of a valet as required.


• Assist front desk with key inventory.


• Comply with attendance rules and be available to work on a regular


• Perform any other job related duties as assigned.

Position requires at least 6 months of previous guest/customer face-to face experience.

. Position requires a valid driver’s license without violations.

. Must be able to drive a manual transmission vehicle.

. Must be able to lift and transport up to 50 lbs.

. Must be able to push a bell cart weighing up to 100 pounds.

We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts