Vaccine Customer Advisor – Remote Territory Lead

Merck; Boise (ID); Remote; USD 106,000 - 167,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Medical benefits

Job summary

Merck is seeking a Vaccine Customer Representative to engage health care providers, share clinical information, and support contract performance across the US territory. You will collaborate with cross-functional teams to drive immunization outcomes and improve patient health.

The role requires strong relationship-building, market analysis, and strategic selling. Remote work options are available with travel about 25% to assigned accounts and clinics nationwide.

Qualifications

• Bachelor’s degree with 3+ years sales or equivalent healthcare/medical field experience.
• Alternative: high school diploma with 6+ years professional sales or healthcare experience.
• Strong ability to build trust and communicate value in selling situations.

Responsibilities

• Engage healthcare providers with balanced vaccine presentations.
• Provide updates on customer needs and contract performance.
• Stay informed on clinical, product, and marketplace information.
• Lead quarterly business reviews to optimize contract performance.
• Educate customers to improve immunization rates via vaccines and tools.
• Monitor business performance using company tools.
• Develop territory business plan aligned with policies.
• Maintain vaccine portfolio knowledge and CDC immunization schedule.

Skills

Relationship building

Customer segmentation

Market analysis

Territory planning

Strategic selling

Communication

Persistence

Adaptability

Education

Bachelor’s Degree with 3+ years Sales experience

High school diploma with 6+ years relevant experience

Job description

Merck is seeking a Vaccine Customer Representative to engage health care providers, share clinical information, and support contract performance across the US territory. You will collaborate with cross-functional teams to drive immunization outcomes and improve patient health.

The role requires strong relationship-building, market analysis, and strategic selling. Remote work options are available with travel about 25% to assigned accounts and clinics nationwide.