Remote Vaccine Customer Advocate

Merck; Indianapolis (IN); Remote; USD 106,000 - 167,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid vacation

Sick days

Job summary

Merck is seeking a Vaccine Customer Representative to support providers with clinical information, reimbursement guidance, and contract adherence. You will engage healthcare professionals to improve immunization rates, manage relationships across assigned geographies, and work with cross-functional teams to support customer goals.

The role emphasizes building trust, delivering value, and using data to drive contract performance while traveling up to 25% and maintaining up-to-date vaccine

Qualifications

• Bachelor’s degree with 3+ years sales experience or high school with 6+ years in sales/healthcare/related field.

Responsibilities

• Present vaccine products to healthcare providers and payer networks to align needs with vaccine attributes.
• Educate customers on reimbursement, contracts, and performance metrics.
• Maintain knowledge of CDC schedules and company vaccine portfolio.

Skills

Account management

Sales experience

Communication

Strategic planning

Relationship building

Education

Bachelor's degree

High school diploma

Job description

Merck is seeking a Vaccine Customer Representative to support providers with clinical information, reimbursement guidance, and contract adherence. You will engage healthcare professionals to improve immunization rates, manage relationships across assigned geographies, and work with cross-functional teams to support customer goals.

The role emphasizes building trust, delivering value, and using data to drive contract performance while traveling up to 25% and maintaining up-to-date vaccine