Vacation Concierge & Guest Services

Wyndham; Indio (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, provide information about the resort and nearby attractions, and assist with room rate quotes and reservations.

You’ll balance cash and process transactions, assist with check-out procedures, and respond quickly to guest inquiries, delivering hospitality with heart. This role offers comprehensive benefits and starts at $19 per hour, with opportunities to grow within a global

Qualifications

• Front desk hospitality experience encouraged.
• Excellent reading/writing comprehension in English.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Strong attention to detail and organization.

Responsibilities

• Provide warm welcomes and guide guests through registration and checkout.
• Explain resort amenities and local attractions to guests.
• Process cash/credit transactions following procedures.
• Balance cash receipts and perform standard money-handling tasks.
• Complete check-out procedures and verify charges/credits.
• Reserve and confirm reservations for individuals or groups.

Skills

Hospitality

Customer service

Cash handling

English fluency

Multi-tasking

Attention to detail

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, provide information about the resort and nearby attractions, and assist with room rate quotes and reservations.

You’ll balance cash and process transactions, assist with check-out procedures, and respond quickly to guest inquiries, delivering hospitality with heart. This role offers comprehensive benefits and starts at $19 per hour, with opportunities to grow within a global