VA Support Admin & Project Coordinator

Harmar; Sarasota (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Harmar Mobility in Sarasota, FL is seeking a Veterans Administration Support Rep to process invoices, purchase orders, and customer inquiries. You will coordinate with installers and the VA Purchasing team, ensuring timely follow-ups and accurate data across Syspro and Salesforce.

Ideal candidates bring strong customer service experience, familiarity with CRM/ERP tools, and the ability to manage multiple tasks in a fast-paced environment while maintaining high service levels.

Qualifications

• Prior customer service and/or administrative assistant experience.
• Familiar with Salesforce or CRM programs.
• Familiar with Syspro or ERP systems.
• Excellent written and verbal communication.
• Ability to manage multiple projects and priorities.

Responsibilities

• Process invoices from Installers through Syspro
• Process internal purchase orders through Salesforce
• Follow up on pending installation appointments with installers
• Follow up on installation completion confirmations with customers
• Respond to phone or email inquiries from VA Purchasing Agents, installers, customers, and Internal sales team
• Ability to manage and prioritize multiple projects.
• Detail oriented and thorough in completing work tasks.
• Knowledge of principles and processes for providing customer service and/or technical support. Includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

Customer service

Administrative support

CRM

Salesforce

Syspro

ERP

Communication skills

Team oriented

Tools

Salesforce

Syspro

ERP systems

Job description

Harmar Mobility in Sarasota, FL is seeking a Veterans Administration Support Rep to process invoices, purchase orders, and customer inquiries. You will coordinate with installers and the VA Purchasing team, ensuring timely follow-ups and accurate data across Syspro and Salesforce.

Ideal candidates bring strong customer service experience, familiarity with CRM/ERP tools, and the ability to manage multiple tasks in a fast-paced environment while maintaining high service levels.