UX/UI Designer for Member-Centric Digital Journeys

Gesa Credit Union; Renton (WA); On-site; USD 95,000 - 125,000; Full time

Job summary

Gesa Credit Union is seeking a UX/UI Designer to translate brand identity into functional digital experiences across online banking, the public website, apps, and marketing emails. You will shape information architecture, interaction strategy, and visual design from concept to usable product.

You will work closely with Brand, Digital Transformation, Web, Marketing Cloud, and Compliance to ensure accessibility, privacy, and optimal member journeys.

Responsibilities

• Set the information architecture and interaction strategy for priority paths and surfaces, aligning brand and structure with flow and usability.
• Design screens with visual hierarchy and typography from ideation to handoff for buildable assets.
• Maintain a current Figma prototype to keep the team aligned on the digital experience.
• Build and grow Figma component libraries from the brand's design system to enable scalable patterns.
• Define on-brand word choice for buttons and prompts using behavioral research to guide user decisions.
• Apply a journey-optimization lens, run usability tests, and analyze qualitative feedback with conversion data to identify fixes.

Job description

Gesa Credit Union is seeking a UX/UI Designer to translate brand identity into functional digital experiences across online banking, the public website, apps, and marketing emails. You will shape information architecture, interaction strategy, and visual design from concept to usable product.

You will work closely with Brand, Digital Transformation, Web, Marketing Cloud, and Compliance to ensure accessibility, privacy, and optimal member journeys.