Senior Member Experience Designer

SchoolsFirst Federal Credit Union; United States; On-site; USD 78,000 - 118,000; Full time

Job summary

SchoolsFirst FCU is seeking a skilled UX Designer to enhance member experiences across digital channels. You’ll translate concepts into wireframes and interactive prototypes, working with marketing, product, and development teams to deliver intuitive solutions.

You’ll champion accessibility (WCAG) standards, conduct user research, and help define the vision for member experiences in Online and Mobile Banking. A strong portfolio is required.

Qualifications

• High School Diploma or GED required
• Bachelor's Degree in a related field or equivalent years of experience required
• 3-5 years of prior relevant experience required
• Familiar with UX fundamentals, usability testing, and accessibility standards (WCAG)
• Strong communication and collaboration skills

Responsibilities

• Delivers a seamless member experience in our digital channels.
• Serves as the voice of the Member for Online and Mobile Banking.
• Works with marketing, product management and development to create digital solutions.
• Translates concepts and wireframes into mockups and prototypes for intuitive experiences.
• Maintains accessibility standards and facilitates training on designs for teams

Job description

SchoolsFirst FCU is seeking a skilled UX Designer to enhance member experiences across digital channels. You’ll translate concepts into wireframes and interactive prototypes, working with marketing, product, and development teams to deliver intuitive solutions.

You’ll champion accessibility (WCAG) standards, conduct user research, and help define the vision for member experiences in Online and Mobile Banking. A strong portfolio is required.