UX/UI Designer

Gesa; Richland (WA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Tuition Assistance

Paid Time Off 20 days + 10 holidays

Commuter Benefits

Product discounts

Job summary

Gesa Credit Union is seeking a UX/UI Designer to translate our brand into a compelling digital banking experience. You will define information architecture, craft screen interactions, and maintain a live Figma prototype used by product, development, and marketing teams.

You will collaborate with Brand, Digital Transformation, Web, and Compliance to ensure accessible, compliant designs across online banking, websites, apps, and emails. A strong portfolio and 4+ years of experience are required.

Qualifications

• Bachelor’s degree in UX design, interaction design, visual communications, HCI, or related field.
• Minimum of four years of professional UX/UI design experience shipping digital products or marketing sites.
• Portfolio with case studies showing process and a shipped result, including a clickable prototype and a multi-step journey.

Responsibilities

• Set information architecture and interaction strategy for priority paths.
• Design the look and interaction of screens, including typography and visual hierarchy.
• Maintain a clickable Figma prototype for cross‑team use.
• Build and grow Figma component libraries from the design system.
• Define wording for buttons/labels/prompts based on research and behavioral data.
• Run lightweight usability tests and analyze funnel data to prioritize fixes.
• Perform design QA/QC to ensure alignment with design and simplicity.
• Enable AI-assisted prototyping within the team’s workflows.
• Collaborate with product, development, copywriting, compliance, and marketing teams.

Skills

UX/UI design

Figma

Information architecture

Accessibility

Education

Bachelor’s degree in related field

4+ years UX/UI design experience

Tools

Figma

Job description

# UX/UI DesignerSouth Richland HQ - Richland, WA 99352## OverviewSalary Range$80,168.40 - $119,957.52 SalaryLevelExperiencedPosition TypeFull Time - SalaryEducation Level4 Year DegreeCategoryMarketing## Description# **Take a leap and join our team!**At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. **Get to know us:**About - Gesa Credit Union# **Role Summary:**The UX/UI Designer is the strategist who turns Gesa's brand and visual identity into a digital experience members can actually use. This role takes the look, voice, and visual system that Brand defines and decides how it shows up in the structure, flow, and interaction of online banking, the public website, digital applications, and marketing email, from a first click to a finished application, and every day after. The designer sets the point of view for how a path should work, backs it with research and data, and proves it out through a clickable Figma prototype that product, development, and marketing can build from. Working closely with Brand, Digital Transformation, Web, Marketing Cloud, and Compliance, they turn the brand system into the experience members easily move through.# **What You Will Be Doing:**1. Set the information architecture and interaction strategy for each priority path and surface, deciding how Gesa's brand and visual identity should show up in structure and flow, not just in individual screens2. Design the look and interaction of each screen, including visual hierarchy and typography, from first idea through to a design others can build3. Keep a clickable Figma prototype of the digital experience current, so the team always has a shared, working view to design and build from4. Build and grow Figma component libraries from the design system Brand defines, and invite a better pattern when a new problem needs one5. Set the strategic point of view for the words members see on buttons, labels, and prompts, using behavioral-economics research to make the right choice the easiest one to understand6. Bring a journey-optimization lens to the priority paths: collaborate with the Voice of the Member team, run simple usability tests, and use qualitative feedback plus conversion and drop-off data to find where a path underperforms and which fix is worth making first7. Run design QA/QC on shipped experiences to confirm they match the design, and check whether the path got simpler8. Build the systems and workflows that make rapid, AI-enabled prototyping possible for the whole team9. Partner day to day with Digital Transformation’s product and development teams, and with Brand, Web, Marketing Cloud, and Compliance. Design to the accessibility, disclosure, and privacy requirements, and look for simpler ways to meet them10. Review design and interaction on new internal and commercial software interfaces the organization adopts or customizes, applying the same usability and accessibility standards used on member-facing paths, in partnership with Digital Product owners11. Present design work, prototypes, and the thinking behind them to product, development, marketing, and leadership stakeholders to build alignment and inform decisions12. Comply with all applicable laws, regulations, and Credit Union policies and procedures# **About You:**1. Ability to translate a brand and visual identity into an information architecture and interaction strategy that holds together across surfaces, not just a set of on-brand screens2. Strong UX/UI craft: how information is organized, how screens and email templates behave, how they look, and how a prototype clicks3. A point of view on how Gesa's digital experience should work, grounded in research and data, that you bring to Brand, product, and leadership as a peer perspective rather than execute from a brief4. Ability to write and advise on the words members see on screens, with care for required legal language5. Ability to apply the brand system6. Ability to plan and run lightweight research and usability tests, and to tell the story of what you learned7. Ability to read funnel and behavioral data (drop-off, conversion, completion) well enough to find where a design change would help most, and to make a data-backed case for prioritizing it8. Working knowledge of accessibility standards (WCAG) and designing for phones as well as desktops9. Ability to partner with teams across the organization (product, development, copywriting, and compliance) without taking on their jobs10. Ability to design inside the limits of a vendor platform, and to name the limit when it is the problem11. Clear, warm written and verbal communication12. Good judgment with approved tools, including AI assistants13. Ability to present design decisions and rationale clearly to both technical and non-technical stakeholders## Qualifications# **What You Will Need:**1. Bachelor’s degree in UX design, interaction design, visual communications, HCI, or a related field; equivalent experience may be considered2. Minimum of four (4) years of professional UX/UI design experience shipping digital products or marketing sites3. A portfolio of case studies that show process and a shipped result, not visual design alone, including at least one clickable prototype and one multi-step journey or apply path.4. Proficient experience with Figma, with experience in building component libraries, auto-layout structures, and clickable prototypes ready for product, development, and marketing to build from5. Minimum of two (2) years of hands-on experience with web design principles, responsive layouts, and accessibility standards6. Financial services, banking, or credit union experience is preferred7. Some travel is required for training, to fulfill duties, and for career development# **Our Team Member Value Proposition:**In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:* Competitive Pay* Medical, Dental, Vision, and Life Insurance* 20 days/year of Paid Time Off – Plus 10 Paid Holidays!* 401(k) Match* Incentive Program* Tuition Assistance and Student Loan Repayment* Commuter Benefits* Paid Time Off to Volunteer in the Community* Product discounts* Engaging Work Environment* Rewards and Recognition Programs# **Full Salary Range:**$80,168.40-$119,957.52*\\*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!\"*Get wise to what’s possible with a career at Gesa. Join us!We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at [phone] or [e-mail] to request an accommodation.Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.Selected candidate(s) must be able to pass a pre-employment credit/background check.Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.