UX Researcher: Shape E-commerce Experiences

Uline; Pleasant Prairie (WI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Paid time off

Tuition Assistance Program

On-site café

Fitness center with trainers

Walking trails

Job summary

Uline seeks a UX Researcher to uncover customer insights and shape digital experiences across our eCommerce platforms and internal tools. You will work with cross-functional teams to translate research into actionable improvements that meet customer needs.

Ideal candidates bring 2+ years of UX research experience, strong analytical and communication skills, and a collaborative mindset to influence product decisions at a leading North American packaging and shipping materials company.

Qualifications

• Bachelor's degree in UX design, research, psychology or related field.
• 2+ years of UX research experience.
• Experience facilitating collaborative workshops.
• Strong analytical, time management and communication skills.

Responsibilities

• Develop and execute user research strategies for customer-facing eCommerce and internal apps.
• Conduct quantitative and qualitative research to uncover user needs and opportunities.
• Create test plans, deliverables and presentations to communicate insights.
• Collaborate with UX Designers and stakeholders to turn research into actionable solutions.

Skills

UX research

Workshop facilitation

Analytical skills

Time management

Communication skills

Education

Bachelor's degree in UX Design / Research, Psychology, HCI, Anthropology or related field

Job description

Uline seeks a UX Researcher to uncover customer insights and shape digital experiences across our eCommerce platforms and internal tools. You will work with cross-functional teams to translate research into actionable improvements that meet customer needs.

Ideal candidates bring 2+ years of UX research experience, strong analytical and communication skills, and a collaborative mindset to influence product decisions at a leading North American packaging and shipping materials company.