UX Researcher for Federal Programs

Cadmus; Denver (CO); On-site; USD 95,000 - 110,000; Full time

Job summary

Cadmus seeks a UX Researcher for a federal program to plan and conduct usability studies, synthesize insights, and present findings to stakeholders to drive user-centered product decisions. You will partner with design, engineering, and product teams to create research artifacts and influence strategy across diverse projects.

You will collaborate on end-to-end qualitative and quantitative research, develop personas and journey maps, and help shape future-state user experiences through

Qualifications

• Ability to obtain a Public Trust is required.
• Excellent communication and storytelling skills, with the ability to synthesize complex research findings and effectively present actionable insights to stakeholders and diverse audiences.
• Experience with diverse UX research tools, remote testing tools, and online collaboration tools.
• Demonstrated experience planning and executing end-to-end qualitative and quantitative user research, including user interviews, usability testing, surveys, and other research methodologies.
• Ability to select appropriate research methods based on project goals, constraints, and research questions to understand user behaviors, motivations, and needs.
• Thorough and process minded, with the ability to work independently and manage multiple studies.
• Strong interpersonal skills, with the ability to influence decision-making through evidence-based recommendations and strong stakeholder relationships.

Responsibilities

• Partner with the design team, engineers, product teams, clients, and other stakeholders to define problems, facilitate workshops, and drive actionable, user-centered product decisions.
• Support deep strategic thinking grounded in client and user discovery and research.
• Conduct stakeholder interviews, market research, and competitive analysis to identify opportunities and inform product direction.
• Thrive working with an agile development process and collaborate closely with cross-functional teams throughout iterative product discovery, design, and delivery cycles.
• Create clear research plans, personas, journey maps, and other artifacts that communicate user needs and inform product direction.
• Partner with the design team to inform future-state user flows, information architecture, sitemaps, and wireframes.
• Plan and facilitate problem definition and co-creation workshops with stakeholders and users alike.
• Apply research insights to inform product strategy and prioritize user-centered opportunities.
• Document research and testing, including notes, photos, audio, video, and research reports.
• Contribute to best practices, documentation, and process workflow improvements, including standardized methodologies, tools, and templates for research deliverables.

Skills

UX research experience

Communication skills

Qualitative & quantitative research

Education

BS/MS in Anthropology, Human-Computer Interaction, Human Factors, Psychology, Sociology, or a related field

Job description

Cadmus seeks a UX Researcher for a federal program to plan and conduct usability studies, synthesize insights, and present findings to stakeholders to drive user-centered product decisions. You will partner with design, engineering, and product teams to create research artifacts and influence strategy across diverse projects.

You will collaborate on end-to-end qualitative and quantitative research, develop personas and journey maps, and help shape future-state user experiences through