UX Researcher: Federal Programs & User Insights

Cadmus; Augusta (ME); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

401(k) program

Health benefits

PTO

Tuition reimbursement

Adoption assistance

Bonus programs

Job summary

Cadmus is seeking a UX Researcher to join one of our federal programs. You will conduct research, run usability studies, and collaborate with cross-functional teams to uncover user needs and inform product decisions.

You will synthesize qualitative and quantitative insights, present findings to stakeholders, and help shape user-centered strategies that improve accessibility and the overall experience across federal and commercial projects.

Qualifications

• 2+ years of professional UX research experience.
• Ability to obtain a Public Trust.
• Excellent communication and storytelling skills with the ability to present insights to stakeholders.
• Experience with diverse UX research tools and remote testing tools.
• End-to-end qualitative and quantitative user research, including interviews and usability testing.

Responsibilities

• Partner with design, engineers, product teams, clients and stakeholders to define problems and drive user-centered product decisions.
• Support deep strategic thinking grounded in client and user discovery and research.
• Conduct stakeholder interviews, market research, and competitive analysis to inform product direction.
• Collaborate with cross-functional teams in iterative product discovery, design, and delivery cycles.
• Create research plans, personas, journey maps, and artifacts to communicate user needs.
• Inform future state user flows, information architecture, and wireframes.
• Plan and facilitate workshops with stakeholders and users.
• Apply research insights to inform product strategy and prioritize opportunities.
• Document research and testing, including notes, photos, audio, video, and reports.
• Contribute to best practices, templates, and process improvements for research deliverables.

Skills

UX research

Communication

Stakeholder engagement

Qualitative research

Quantitative research

Workshop facilitation

Education

BS/MS in Anthropology, Human-Computer Interaction, Human Factors, Psychology, Sociology, or a related field

Tools

UX research tools

Remote testing tools

Online collaboration tools

Job description

Cadmus is seeking a UX Researcher to join one of our federal programs. You will conduct research, run usability studies, and collaborate with cross-functional teams to uncover user needs and inform product decisions.

You will synthesize qualitative and quantitative insights, present findings to stakeholders, and help shape user-centered strategies that improve accessibility and the overall experience across federal and commercial projects.