UX Design Lead — GTM Tools & Revenue Systems

Megaport; Williamstown (NJ); Vor Ort; USD 130.000 - 180.000; Vollzeit

Benefits dieser Stelle

Flexible working environments

Birthday Leave

Generous study and training allowance

5 days paid study leave

Creative, fun, and contemporary worksp

Career growth and global intra-company

Zusammenfassung

Megaport is seeking a UI/UX Lead – GTM Tools & Systems to translate commercial strategy and user needs into a cohesive experience across the revenue technology ecosystem. You will partner with RevOps, RevTech, Sales, Engineering, Marketing, and Enablement to establish reusable design standards and guide interface development.

The role focuses on reducing friction, improving adoption, and accelerating technology delivery across core and expansion sales motions, brands, and regions.

Qualifikationen

• 4+ years professional experience in UX/UI design, enterprise application experience, product design, or commercial systems design.
• Demonstrated experience improving complex enterprise workflows in Salesforce Lightning and integrated sales technology environments.
• Strong understanding of information architecture, workflow design, prototyping, usability testing, accessibility standards (WCAG), and design-system development.
• Ability to balance global standardization with regional, functional, product, and role-specific requirements across brands and expansion sales motions.
• Experience establishing design documentation, governance standards, user guidance, and repeatable delivery practices.
• Salesforce Lightning Design System experience and familiarity with Salesforce configuration and component-based development.
• Experience with CRM integrations, CPQ or quoting workflows, sales engagement tools, and multi-application commercial environments.
• Experience working within Agile delivery, CI/CD, product management, or enterprise change-management environments.

Aufgaben

• Develop and maintain understanding of the needs of Sales, Channel Teams, SDRs, Sales Management, Customer Success, Alliances and supporting commercial functions across brands.
• Map critical workflows, identify friction and failure points, validate improvements through user research, and establish a prioritized experience roadmap aligned with commercial objectives.
• Lead the experience design of GTM tools and systems, including Salesforce Lightning pages, record layouts, navigation, dashboards, guided workflows, integrations, and related documentation.
• Organize information about user roles, commercial motions, and decision requirements that improves efficiency and effectiveness throughout the Sales Journey.
• Reduce unnecessary navigation, duplicate entry, ambiguity, and user error while aligning with business processes and system architecture.
• Design cohesive experiences across Salesforce, Gong, ZoomInfo, Quoting Tools, customer portals, partner platforms, and related applications.
• Define how users navigate between systems, locate critical information, and complete end-to-end workflows.
• Partner with Enablement to distinguish interface improvements from integration, data, security, or architectural issues.
• Establish and maintain a documented design system comprising reusable components, interaction patterns, page templates, dashboard conventions, accessibility standards, and design specs.
• Align with platform-native standards and determine when experiences should be standardized globally or differentiated by brand, product, region, or role.
• Prototype, automate, and enable delivery by collaborating with RevTech on feasibility, prioritization, and integration into development cycles.
• Activate guided sales motions, simplified workflows, and automation-first experiences across brands.
• Serve as the experience-design authority connecting RevOps, RevTech, commercial leadership, Engineering, Marketing, and Enablement.
• Facilitate requirements discovery, resolve conflicting user needs, document design decisions, and ensure interface changes align with processes and governance.
• Maintain user guidance, workflow documentation, release explanations, and role-based instructions with Enablement.
• Provide targeted coaching and adoption support for fast-paced changes in a multi-brand environment.
• Define measures of experience and monitor progress to demonstrate impact on productivity and reliability.

Kenntnisse

UX/UI design

Enterprise apps

User research

Information architecture

Agile delivery

Tools

Salesforce

Gong

ZoomInfo

Quoting Tools

Jobbeschreibung

Megaport is seeking a UI/UX Lead – GTM Tools & Systems to translate commercial strategy and user needs into a cohesive experience across the revenue technology ecosystem. You will partner with RevOps, RevTech, Sales, Engineering, Marketing, and Enablement to establish reusable design standards and guide interface development.

The role focuses on reducing friction, improving adoption, and accelerating technology delivery across core and expansion sales motions, brands, and regions.