Utility Setup Client Coordinator

Conservice; Logan (UT); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Job summary

Conservice is seeking a dedicated Utility Setup Client Coordinator to join our hybrid team in Logan, UT. You will be the primary link between clients, internal teams, and utility providers to ensure seamless utility start/stop processes.

The role emphasizes proactive problem solving and strong client relationships, with about 75% of daily work conducted over the phone. duties include coordinating communications, researching inquiries, and handling account setup and troubleshooting with Utility

Qualifications

• High school diploma or equivalent.
• Exceptional written and verbal communication.
• Comfort handling high call volumes (75% phone-based work).
• Ability to stay composed, focused, and effective during high-stress situations.
• Strong organizational skills with the ability to prioritize daily workload independently.
• Approachable, collaborative attitude with a focus on team success.

Responsibilities

• Research and respond to direct client inquiries and correspondence promptly.
• Investigate and resolve utility starting delays, disconnects, and client requests.
• Coordinate communication between clients, internal team members, utility providers, and property residents.
• Place and receive calls with Utility Coordinators to streamline account setup and troubleshooting.
• Document utility disconnects and stopping requests, providing clear, high-level summary reports along with action plan resolutions.
• Adapt to evolving project priorities and additional duties as assigned.

Skills

Communication

Phone work

Problem solving

Self-management

Teamwork

Education

High school diploma or equivalent

Job description

Pay:$17.35/hour + performance based tier pay

Location:Hybrid (In office Tuesday, Wednesday, Thursday)

Hours:Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time

Overview

Join a collaborative, high-performing team dedicated to delivering top-tier service! As a Utility Setup Client Coordinator, you will serve as the primary link between clients, internal teams, and utility providers to ensure seamless processes for starting and stopping utilities.

If you are a proactive problem solver who thrives in a dynamic environment and excels at building strong client relationships, this role is for you.

Please note: Direct phone communication accounts for approximately 75% of the daily workflow.

Key Responsibilities

• Research and respond to direct client inquiries and correspondence promptly.

• Investigate and resolve utility starting delays, disconnects, and client requests.

• Coordinate communication between clients, internal team members, utility providers, and property residents.

• Place and receive calls with Utility Coordinators to streamline account setup and troubleshooting.

• Document utility disconnects and stopping requests, providing clear, high-level summary reports along with action plan resolutions.

• Adapt to evolving project priorities and additional duties as assigned.

Qualifications & Preferred Skills

• Education: High school diploma or equivalent required.

• Communication: Exceptional written and verbal communication skills.

• Phone Comfort: Comfortable handling high call volumes (75% phone-based work).

• Problem Solving: Ability to stay composed, focused, and effective during high-stress situations.

• Self-Management: Strong organizational skills with the ability to prioritize daily workload independently.

• Teamwork: Approachable, collaborative attitude with a focus on team success.