Utility Operations Specialist

512Financial; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

512Financial in Dallas, TX is seeking a Utility Operations Specialist to own the utility process from onboarding new accounts to supporting residents and partnering with vendors.

You will maintain a utilities database, coordinate with residents and providers daily, manage billing and compliance, and help keep operations running smoothly in a fast-paced environment.

This role requires a proactive, detail-oriented mindset and strong communication to excel in a collaborative team.

Qualifications

• 2+ years of general office experience (property management or HOA experience is a plus).
• Strong tech skills, particularly with Microsoft Word, Outlook, and Excel.
• Excellent organization and attention to detail.
• A self-starter mindset; you take initiative without waiting for direction.
• Ability to juggle multiple projects and meet deadlines.
• Solid communication skills and a calm, confident demeanor under pressure.

Responsibilities

• Serve as the main contact for utilities onboarding, updates, and troubleshooting.
• Maintain an accurate, up-to-date utilities database.
• Connect with residents and utility providers daily.
• Pitch in to support teammates and leadership when needed.
• Manage utility billing, liens, and general business tasks.
• Stay current on state and local utility regulations.
• Keep work moving quickly, even under pressure.

Skills

General office experience

Self-starter mindset

Attention to detail

Multi-project management

Calm under pressure

Education

High school diploma

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Be the Go-To Expert for Utilities & Residents!

Do you love solving problems, staying organized, and being the person everyone counts on? If balancing multiple tasks, helping people, and keeping operations running smoothly sounds like you, we'd love to hear from you.

We're looking for a Utility Operations Specialist to take ownership of the utility process, from setting up new accounts to supporting residents and partnering with vendors. You'll be at the heart of the operation, keeping everything on track and everyone satisfied.

About the Company:

Our client is a full-service SFR (Single-Family Rental) platform that uses the latest technology to maximize investor returns and create positive outcomes for their residents and communities. They offer a flexible, empowering culture dedicated to environmentally sustainable practices and to helping residents strengthen their financial health. Their team is collaborative, transparent, and curious, and they value self-motivated people with a \"can-do\" attitude.

What You'll Do:

• Serve as the main contact for everything utilities, including onboarding, updates, and troubleshooting.


• Maintain an accurate, up-to-date utilities database (because the details matter!).


• Connect with residents and utility providers daily, where your people skills will stand out.


• Pitch in to support teammates and leadership whenever needed.


• Manage utility billing, liens, and general business tasks with confidence.


• Stay current on state and local utility regulations (we'll help you learn).


• Keep work moving quickly, even under pressure.

What You'll Bring:

• High school diploma or equivalent


• 2+ years of general office experience (property management or HOA experience is a plus!).


• Strong tech skills, particularly with Microsoft Word, Outlook, and Excel.


• Excellent organization and attention to detail.


• A self-starter mindset; you take initiative without waiting for direction.


• Ability to juggle multiple projects and meet deadlines.


• Solid communication skills and a calm, confident demeanor under pressure

Location & Schedule:

This role is based in our client's Dallas, TX office. Regular hours are Monday through Friday, with occasional evening or weekend overtime during busy periods.

Equal Opportunities and Other Employment Statements:

Our client is deeply committed to building a workplace and community where inclusion is not only valued but prioritized. They take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship.

Be the Person Residents & Utilities Rely On:

Ready to be the one everyone depends on? Join us and help keep things running smoothly.