Utility Services Coordinator

512Financial; Dallas (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

512Financial is seeking a Utility Services Coordinator in Dallas, TX to own the utility process from onboarding new accounts to resident and vendor coordination. You’ll be the go-to problem solver, keeping the utilities database accurate and ensuring smooth daily operations.

In this role you’ll manage utility billing, stay compliant with state and local rules, and collaborate with teammates to meet deadlines in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• 2+ years of general office experience; property management or HOA experience a plus.
• Proficiency with Microsoft Word, Outlook, and Excel.
• Strong organization and attention to detail.
• Self-starter energy and the ability to manage multiple projects.
• Excellent communication and calm under pressure.

Responsibilities

• Be the point person for utilities from onboarding, updates, and troubleshooting.
• Keep utilities database accurate and up to date.
• Talk with residents and utility companies daily.
• Help teammates and leaders when needed.
• Handle utility billing, liens, and general business functions.
• Stay informed on state/local utility rules.
• Keep things moving fast under pressure.

Skills

Office administration

Organization

Communication

Multitasking

Attention to detail

Self-starter

Time management

Vendor coordination

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

Be the Go-To Problem Solver for Utilities & Residents! Are you the type of person who loves fixing problems, staying organized, and being the person everyone relies on? If juggling tasks, helping people, and keeping things running smoothly is your jam, we want to talk to you.

We’re searching for a Utility Services Coordinator who can own the utility process, from onboarding new accounts to helping residents and working with vendors. You’ll be at the center of it all, making sure things stay on track and everyone’s happy.

Our client is a full-service SFR (Single-Family Rental) platform that leverages the latest technological advances to optimize investor returns and achieve positive outcomes for their residents and communities. They offer a flexible, empowering culture committed to environmentally sustainable practices and helping residents improve their financial health. Their team is collaborative, transparent, and curious, and they love self-motivated people with a “can-do” mindset.

What You’ll Do

• Be the point person for all things utilities from onboarding, updates, and troubleshooting.
• Keep our utilities database accurate and up to date (because details matter!).
• Talk with residents and utility companies every day, your people skills will shine here.
• Jump in to help your teammates and leaders whenever needed.
• Handle utility billing, liens, and general business functions like a pro.
• Stay on top of state and local utility rules (we’ll help you learn).
• Keep things moving fast, even when the pressure’s on.

What You’ll Bring

• High school diploma or equivalent
• 2+ years of general office experience (property management or HOA experience? Even better!).
• Tech skills, especially with Microsoft Word, Outlook, and Excel.
• Fantastic organization and attention to detail.
• Self-starter energy, you don’t wait to be told what to do.
• Ability to manage multiple projects and hit deadlines.
• Strong communication skills and a calm, confident approach under pressure

Location & Schedule

This position is based at our client’s Dallas, TX office. Standard work hours are Monday through Friday, with occasional evening or weekend overtime during high-volume periods.

Equal Opportunities and Other Employment Statements

Our client is deeply committed to building a workplace and community where inclusion is not only valued but prioritized. They take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship.