Utility Billing & Customer Service Specialist

City of La Porte; La Porte (TX); In loco; USD 26.000 - 33.000; Tempo pieno

Descrizione del lavoro

The City of La Porte is seeking a Customer Service Clerk to perform clerical and customer service duties in Utility Billing and Tax Collections. Responsibilities include processing payments, handling cash, responding to inquiries, and maintaining accurate records.

Candidates should have strong math, basic bookkeeping, and MS Office skills, with a focus on accuracy and customer service in a busy municipal setting.

Competenze

• Knowledge of modern office practices, procedures and equipment.
• Basic mathematics.
• Basic bookkeeping procedures.
• Microsoft Office.

Mansioni

• Receive and process payments for city services across multiple channels.
• Balance daily receipts and post to proper accounts.
• Respond to citizen inquiries for information and assistance.
• Assist in the collection of delinquent accounts.
• Maintain section files and records and prepare logs/reports.
• Perform clerical tasks supporting section activities.

Conoscenze

Modern office practices

Basic mathematics

Basic bookkeeping

Microsoft Office

Formazione

High School Diploma or GED

Descrizione del lavoro

The City of La Porte is seeking a Customer Service Clerk to perform clerical and customer service duties in Utility Billing and Tax Collections. Responsibilities include processing payments, handling cash, responding to inquiries, and maintaining accurate records.

Candidates should have strong math, basic bookkeeping, and MS Office skills, with a focus on accuracy and customer service in a busy municipal setting.