Utility Billing Specialist

City of Port St. Lucie; Port Saint Lucie (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

The City of Port St. Lucie is seeking a detail‑oriented accounting professional to manage utility billing statements and related payments. This essential position supports emergency operations and requires availability during city emergencies.

The role involves data processing, pre-audits, payment processing, and customer service coordination. Candidates should have a high school diploma and at least two years in billing or accounting, with strong MS Office skills and attention to accuracy.

Qualifications

• Graduation from an accredited high school or equivalent.
• Two years of billing or accounting experience required.
• Valid driver's license and clean driving record, with ability to obtain Florida license within 30 days.
• Proficient in Microsoft Word/Outlook/Excel; mail merge skills and formula work.
• Ability to type 35 WPM and use a 10-key calculator.
• Ability to work independently and in a team; meet deadlines.

Responsibilities

• Pre-audits of records by examining, verifying, and reviewing accounts and bills.
• Process and post utility billing records; assemble data for input.
• Open, sort, and process mailed payments; verify meter readings.
• Balance accounts and research final or zero-balance accounts.
• Assist Customer Service with questions; handle payments and deposits.
• Operate office machines and interface files with software programs.

Skills

Microsoft Word

Microsoft Outlook

Excel

Typing 35 WPM

10-key calculator

Independent & team work

Data entry

Education

High school diploma

Tools

Image Director

MUNIS

CIS

SEMS

Invoice Cloud

Adobe Acrobat X Pro

Job description

The City of Port St. Lucie is seeking a detail‑oriented accounting professional to manage utility billing statements and related payments. This essential position supports emergency operations and requires availability during city emergencies.

The role involves data processing, pre-audits, payment processing, and customer service coordination. Candidates should have a high school diploma and at least two years in billing or accounting, with strong MS Office skills and attention to accuracy.